Built for home care agencies

Turn more care inquiries into clients. Give your office team time back.

AI handles intake and follow-up, reconnects with eligible past inquiries, and checks in with enrolled clients, so your team can focus on assessments, care and relationships.

Book a walkthrough Explore the four services

Meet our AI assistant

Built around your services, phone numbers and team. Review and test before going live.

From conversation to careIllustrated example

A family reaches out

Care questions can arrive while your office is busy.

“We’re looking for help for Dad.”

Your assistant listens

Gathers care needs and answers using your approved agency information.

Your team takes it from here

A useful handoff, with the next step ready for staff review.

Care needsRequested callbackAssigned owner

An example handoff, not live client activity. Your team confirms appointments and handles care decisions.

Meet Casey.

The AI assistant we use in our own business. Ask her about our services, or try a sample care conversation.

Voice or text. You choose.

Four conversations. One connected care team.

Choose the use cases you need. Each has its own conversation, knowledge, voice, contact rules and staff follow-up.

Incoming calls

Inbound Intake

Help families and referral sources get a useful first answer. Your assistant gathers care needs, location, timeline and the requested next step.

What your staff receivesInquiry details and an assessment or callback request.

Needs approved services, coverage and an assigned staff handoff.

New inquiries

Speed to Lead

Follow up while a family is still looking for care. Your assistant starts from the real inquiry details and recorded contact permission.

What your staff receivesThe conversation result, requested time and agreed follow-up.

Needs an approved inquiry source, calling hours and contact rules.

Eligible past inquiries

Database Reactivation

Find out who still needs help. Your assistant follows your contact rules and respects requests to stop.

What your staff receivesWho wants care, who no longer needs it and who asked to stop.

Needs a reviewed contact list, source history, current permission and exclusions for active clients.

Enrolled clients

Wellness Check-In

Make room for a friendly, non-medical conversation. Your assistant listens patiently and captures practical concerns for the care team.

What your staff receivesConcerns in an assigned queue for acknowledgment and resolution.

Needs enrollment, contact permission, approved questions, a concern owner and a backup. This is not emergency monitoring.

These four CareCall services support care conversations. Care Recruit helps with caregiver recruiting and is scoped separately.

Built around your agency

Your services. Your voice. Your team in control.

Guided onboarding turns your agency information into the right conversations and handoffs. Review and test before activation.

Your client records, contact permissions and staff responsibilities stay scoped to your service. Shared role designs contain no other agency’s private client information.

Choose your use cases

Select the care tasks that fit your agency. Care Recruit is a separately scoped recruiting service.

Tell us about your agency

Guided onboarding collects services, coverage, hours, voice preferences, contact rules and follow-up owners.

Connect approved actions

We verify inquiry sources, phone service and staff handoffs. Booking and transfers need their own approved connections.

Review and test

Listen to each voice, review the agency facts and test realistic conversations and staff follow-up.

Activate reviewed roles

Only verified roles are enabled for the agreed sources and clients. Setup completion alone does not start calling.

Manage results

See outcomes, usage and assigned follow-up. A request is separate from a confirmed booking; acknowledgment and resolution stay with your staff.

See what your team will use.

A guided setup for your agency. A workspace for care conversations and Staff Tasks.

Sample workspace. These preview images show sample data.

Make it yours, step by step.

Choose the help you need, add your agency details and review your assistant before activation.

View setup screenshot

Your team’s daily workspace.

Review conversations, see usage and manage assigned work in Staff Tasks.

View workspace screenshot

Choose the volume that fits your agency.

Monthly plans include voice and text to a set volume. Confirm your selected care use cases, connections, recruiting scope and fees with our team before setup.

Starter

$499 / month

400 voice minutes included
200 text messages included
Voice overage $0.20 / min
Text overage $0.04 / message
Service scope confirmed at setup
Reporting console

Get started

Growth

$999 / month

1,200 voice minutes included
600 text messages included
Voice overage $0.18 / min
Text overage $0.03 / message
Service scope confirmed at setup
Reporting console
Priority onboarding

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Scale

$1,999 / month

3,000 voice minutes included
2,000 text messages included
Voice overage $0.15 / min
Text overage $0.025 / message
Service scope confirmed at setup
Reporting console
Multi-location support

Talk to us

More opportunities for care. Less work chasing them.

Capture useful inquiries

A clear first conversation gives your staff the details they need to follow up. Incoming calls and new inquiries have distinct paths, built around your services.

Hear from enrolled clients

Patient, non-medical check-ins give clients a chance to share practical concerns. Assigned follow-up helps your care team see what is waiting for acknowledgment.

You can prove what you paid for

Recorded calls and usage give your team a clearer view of service activity. Requested actions stay separate from verified bookings, staff acknowledgment and resolved concerns.

See how it would work for your agency.

We’ll review your current call flow, the use cases you need and the information your team should receive. Then we’ll outline onboarding, connections and a controlled test. No obligation.

Book a walkthrough